Privacy Policy - Forextian Data Protection & Privacy

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information: Name, email address, phone number, and other contact details
Account Information: Username, password, and account preferences
Financial Information: Payment details and transaction history
Usage Information: How you interact with our services and website
Device Information: IP address, browser type, and device identifiers

We use the information we collect to provide, maintain, and improve our services.

Service Delivery: To provide and maintain our forex CRM and trading platform services
Account Management: To create and manage your account and provide customer support
Communication: To send you important updates, notifications, and marketing communications
Security: To protect against fraud, abuse, and other security threats
Compliance: To comply with legal obligations and regulatory requirements
Improvement: To analyze usage patterns and improve our services

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our services
Legal Requirements: When required by law or to protect our rights and interests
Business Transfers: In connection with a merger, acquisition, or sale of assets
Consent: When you have given us explicit consent to share your information

We implement appropriate technical and organizational measures to protect your personal information.

Encryption: All data is encrypted using industry-standard encryption protocols
Access Controls: Strict access controls and authentication measures
Regular Audits: Regular security audits and vulnerability assessments
Staff Training: Regular training for staff on data protection and privacy
Incident Response: Comprehensive incident response procedures

You have certain rights regarding your personal information under applicable data protection laws.

We use cookies and similar technologies to enhance your experience and analyze usage patterns.

Your information may be transferred to and processed in countries other than your own.

Adequate Protection: We ensure adequate protection for international transfers
Standard Contractual Clauses: Use of EU-approved standard contractual clauses
Certification Schemes: Participation in recognized certification schemes
Consent: Obtaining your explicit consent for transfers

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy.

Account Data: Retained while your account is active and for a reasonable period thereafter
Transaction Data: Retained for legal and regulatory compliance purposes
Marketing Data: Retained until you opt out or for a maximum of 3 years
Legal Requirements: Retained as required by applicable laws and regulations

Our services are not intended for children under 16 years of age.

Age Verification: We do not knowingly collect information from children under 16
Parental Consent: If we discover we have collected information from a child, we will delete it
Reporting: Parents can contact us if they believe we have collected their child's information

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

Notification: We will notify you of any material changes to this policy
Review: We encourage you to review this policy periodically
Effective Date: Changes will be effective as of the date posted
Continued Use: Continued use of our services constitutes acceptance of changes

If you have any questions about this privacy policy or our data practices, please contact us:

info@forextian.cominfo@forextian.com

+44 7447 871170+44 7447 871170

123 Business Street, Financial District, NY 10001