Frequently Asked Questions Get Answers to Common Questions

TradeFlow's Forex CRM is a comprehensive client relationship management system specifically designed for forex brokers. It includes client management, account management, payment processing, KYC/AML compliance, reporting, and analytics tools to help brokers manage their business efficiently.

We support all major trading platforms including MetaTrader 4 (MT4), MetaTrader 5 (MT5), cTrader, and MatchTrader. We also provide custom platform development services for brokers who need specialized solutions.

The setup time varies depending on the complexity of your requirements. A basic forex brokerage can be set up in 2-4 weeks, while a complete solution with custom features may take 8-16 weeks. We provide detailed timelines during the consultation phase.

Yes, we provide 24/7 technical support for all our clients. Our support team is available around the clock to help with any technical issues, platform problems, or questions you may have.

We offer flexible pricing options including one-time setup fees, monthly subscriptions, and custom enterprise solutions. Pricing depends on your specific requirements and the services you need. Contact our sales team for a personalized quote.

Yes, we provide comprehensive compliance support including regulatory reporting, KYC/AML implementation, risk management tools, and ongoing compliance monitoring to help you meet regulatory requirements.

Yes, we offer extensive custom development services including custom trading platforms, API development, mobile applications, and specialized features tailored to your specific business needs.

Our hosting services include high-performance servers, 99.9% uptime guarantee, 24/7 monitoring, security updates, backup services, and technical support. We offer both shared and dedicated hosting options.

Getting started is easy! Simply contact our sales team through our website or call us directly. We'll schedule a consultation to understand your requirements and provide a customized solution proposal.

Yes, we provide comprehensive training for all our systems including video tutorials, documentation, live training sessions, and ongoing support to ensure your team can effectively use our solutions.